FAQ
This page summarizes the questions people are most likely to have based on the public pages, registration flow, and privacy guidance. It is intended to be useful for participants, organizers, families, and schools.
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Getting started
Helpful points to check before you sign up.
Q What can I do on GTC Quiz Tournament?
You can create quizzes, create and run tournaments, join public tournaments, issue viewer links, check rankings, and review your profile and participation history.
The public pages also show support for public browsing, invite links and QR entry, and class-based management for schools and organizations.
Q Does it cost anything to use?
The current registration guidance presents the service as something you can start using for quiz creation and tournament participation without an upfront fee.
If you want to review the operating conditions before introducing it, the Terms of Service and Privacy Policy are worth checking alongside this FAQ.
Q Do I need an email address or password to create an account?
Not necessarily. The service is designed so that you can start with a passkey.
A contact email can be added later in your profile, so you do not have to begin with a long password-based setup.
Q What is the difference between “Start as a teacher” and “Start as an individual”?
Start as a teacher → better for class and member management, permissions, organization workflows, and account recovery support.
Start as an individual → better when you mainly want to create or join tournaments yourself. Both paths can create quizzes and tournaments.
Q Can I expand to school or organization use later?
Yes. You can start as an individual and later create an organization or join an existing one when you need broader administration.
The registration guidance is also written so that starting as an individual is acceptable when you are not sure yet.
Joining and viewing
How people enter a tournament and what viewers can see.
Q How do I join a tournament?
For a public tournament, open it from the tournament list and continue from there. If you received an invite URL or QR code, you can join from that guidance.
If sign-in or account creation is required first, the page flow is designed so you can continue directly from the guidance on screen.
Q Can I use it without an account?
There are cases where you can browse public tournaments, tournament details, or a viewer-only link without an account.
However, active participation, score saving, and history review normally require an account.
Q What can parents or viewers see?
If the organizer issues a viewer link, parents and other viewers can follow tournament progress and results.
A viewer link is for watching rather than for acting as a participant.
Q What is a viewer link?
A viewer link is a dedicated URL for watching tournament progress and results without joining as a participant.
Only people who receive the viewer link can open it. For tournaments that are not publicly listed, access is limited to participants and people who know that viewer link.
People who do not know the URL cannot view the tournament content from that link. It is a watch-only URL, so viewers cannot answer questions or act as participants.
Q How are participant names shown to viewers?
For viewer links, organizers can choose how names are shown: an organization-managed name, the participant’s display name, or an anonymous label.
In other words, it is not automatically a real-name display. What viewers see depends on tournament and privacy settings.
Q What is the difference between a public tournament and an invite link?
Public tournament → easier to discover and join from the tournament list.
Invite link or QR code → easier to limit the entry path to the people you share it with. Viewer links can then be issued separately for watching only.
Hosting and operations
Key points for organizers.
Q What tournament formats are supported?
The current site guidance shows support for live tournaments, asynchronous tournaments, ranking-based formats, and team play.
Depending on how you run an event, the setup also fits flows that include qualifiers or rank-focused play.
Q What is the difference between individual and team match types?
The match type decides whether results are tracked per participant or per team.
Choose individual play when you want one-person rankings, and choose team play when you want class, group, or team-versus-team competition.
Q When should I use qualifiers?
Use qualifiers when you want to narrow the field before the main bracket starts.
They are especially useful when participation is large and you want only top performers to advance to finals.
Q Can it be used with classes or teams?
Yes. The implementation and public guidance both point to class-based use, group operation, team battles, and participant management.
For school and organization workflows, the structure is clearly intended to support class management, participant addition, and permission control.
Q How do I add students to a class?
Class management supports two main paths: adding already registered students from an existing class list, or inviting new students by URL or QR code.
In practice, that means you can reuse existing accounts when they already exist, and use invite-based entry when the student is not in the class yet.
Q Can management invite URLs be extended?
Yes. Invite URLs issued from management screens, such as organizer invites, class invites, and team invites, can be extended or reissued from the relevant management page.
These are different from tournament participant links and viewer links.
Q Can participation links and viewer links be separated?
Yes. The product is structured around issuing participant links for participants and viewer links for parents or observers as separate paths.
Viewer links are also designed around configurable display-name policies and expiration handling.
Q What does individual participant auto-approval mean?
Individual participant auto-approval decides whether a newly joined participant becomes confirmed immediately or first stays in a pending state.
The setting is shown in tournament settings for individual tournaments, and the participants page also shows the current state as Auto-Approval: ON or OFF.
- ON: new participants are confirmed immediately
- OFF: new participants stay pending until an organizer approves them
- Participants who were already pending can remain pending even after you turn ON auto-approval
Q Can multiple staff members run an event together?
Yes. The codebase shows support for tournament-level co-organizers, quiz co-editing, and broader role splitting inside an organization.
That makes it suitable when several teachers or staff members need to share work.
Safety and privacy
Questions that often come up in school or family contexts.
Q Is passkey sign-in safe? Are fingerprints or face images stored?
Passkeys rely on device-side face unlock, fingerprint unlock, PIN, or similar methods, but the service itself is not described as receiving or storing raw fingerprint or face-image data.
The privacy policy explains the server-side handling in terms of identifiers, public-key information, and related authentication metadata.
Q What information might be visible to other people?
The information that may be visible includes display name, rank, score, and participation history. Exactly what is shown depends on tournament settings and organization rules.
What participants can see, what viewer-link visitors can see, and what organizers can review are not identical.
For example, participants may see display names, viewer-link visitors may see a more limited or anonymized name, and organizers may see the information needed to run the tournament.
Q What are the dangerous actions in user management?
This area groups high-impact actions such as issuing or revoking recovery links, removing a user from the organization, and deleting the user account.
Recovery, membership removal, and account deletion are different actions with different scopes, so they should not be treated as the same thing.
School administration
Questions for teachers and school administrators setting up students, staff, and policies.
Q Where can I contact support?
Use the Contact link in the footer when the FAQ does not answer your question.
It is also the right place to ask about a stalled organization request, a school rollout question, or account recovery that cannot be handled inside your school.
- Use it when a setting is unclear
- Use it when a request or recovery process is stuck
Q Can one teacher work with more than one school or organization?
Yes. A teacher or staff account can be used in workflows that involve more than one school, program, or organization.
This is useful for shared staff, district support roles, after-school programs, or teachers who help with more than one group.
Q If I join a new organization, am I removed from my current one automatically?
No. Adding a new organization and removing an old organization are separate actions.
Because some teachers legitimately work with multiple schools or groups, the existing membership stays in place until it is handled separately.
- Joining a new organization adds a membership
- Leaving or removing an old organization is a separate administrative step
Q What can students do with a student account?
Student accounts are mainly for learning activities: joining tournaments, practicing assigned quizzes, and checking their own results.
Whether students can create quizzes, create tournaments, or join outside public tournaments depends on the school settings chosen by administrators.
- Students can participate in teacher-guided activities
- Creation and outside-public access can be controlled by school settings
Q Can students create their own quizzes or tournaments?
That is controlled by the school settings.
A school can keep students in participant-only use at first, then allow creation later for projects, presentations, or inquiry-based learning.
- Turn creation off when you want a closed classroom workflow
- Turn creation on when students are ready to build quizzes or events
Q Can a school prevent students from seeing or joining outside public tournaments?
Yes. School settings can limit how students see outside public tournaments and whether they can join them.
This is helpful when a school wants to start with classroom-only use, then open wider participation later.
- Hide outside public tournaments from student discovery
- Prevent students from joining outside public tournaments when needed
Q Can different teachers have different permissions?
Yes. School operation can be split by role, such as class management, tournament operation, result review, and user administration.
Splitting permissions helps reduce accidental changes and keeps the workload from concentrating on one teacher.
- Separate roles make shared operation easier
- Permission control helps reduce high-impact mistakes
Q What should I do if a device changes or a passkey can no longer be used?
If a passkey cannot be used because a device was replaced, reset, or lost, the account can be re-registered through the recovery flow.
Administrators can issue their own recovery link from user management. Students and general users should ask their school administrator or contact support if the school cannot resolve it.
- Recovery registers a new passkey
- After recovery, the previous passkey is no longer used
Q Can students join a class with an invite URL or QR code?
Yes. A class invite URL or QR code can be issued from class management so students can be added to the class.
This is useful for students who are not registered yet, or when you want the class roster to be built from a clear classroom instruction.
- Issue the invite from class management
- Students follow the URL or scan the QR code to join the class flow
Q Can I prepare parent or guardian consent wording before using it at school?
Yes. Before introducing the service, it is a good idea to prepare a short explanation for families that matches your school's policy.
Explain what students will do, what names or results may be visible, and who families should contact with questions.
- State the classroom purpose
- Explain visible names, scores, and viewer access
- Include the school's contact path
Quiz, tournament, and results details
Questions about choosing quizzes, running events, and reviewing learning results.
Q Which quiz sets can I choose for a tournament?
The available quiz sets depend on whether the tournament is personal, organization-based, or class-limited.
Personal tournaments use quizzes that belong to the organizer personally. Organization or class-limited tournaments use quizzes shared with that organization, or public quizzes that are available for use.
- Personal tournament: the organizer's personal quizzes
- Organization or class-limited tournament: organization-shared or available public quizzes
- If a quiz does not appear, check its sharing scope and publication state
Q Why can't a student join a public tournament?
A public tournament is visible from a public list, but that does not always mean every user can join it.
A student may be blocked because the school restricts outside public tournaments, because the tournament is not intended for that user, or because the user is an organizer rather than a participant.
- School settings may block outside public participation
- The tournament may have target conditions
- Organizers and co-organizers do not join as scored participants
Q Do participant URLs and viewer URLs expire?
Yes. Participant URLs and viewer URLs are issued with an expiration time.
After a URL expires, only an organizer can extend, resume, or reissue it. Participants and viewers should ask the organizer for a new or extended link.
- Participant URLs are time-limited
- Viewer URLs are also time-limited
- Organizers handle extension and reissue
Q Can I assign practice quizzes to only certain classes?
Yes. Practice target settings can be used to make a quiz available to the whole organization or only to selected classes.
This helps teachers assign different review or homework quizzes based on grade level, class progress, or lesson timing.
- Organization-wide practice for broad use
- Class-specific practice for targeted review
- Multiple classes can share the same practice quiz when needed
Q Can I manage seeding and check-in?
Yes. Seeding controls the initial match order, and check-in helps confirm who is actually present before the event proceeds.
Both are useful when a larger tournament needs a clean start and you want to avoid including absent participants.
- Seeding adjusts the opening matchup order
- Check-in confirms who is present on the day
Q Can I view a tournament report?
Yes. After a tournament, the report can summarize rankings, scores, participation, and question-level results.
Teachers can use it not only to announce results, but also to see which questions need follow-up in the next lesson.
- Review scores and rankings
- Check participation
- Look for questions that need reteaching
Q Can I add a whole class to a tournament at once?
Yes. If the class roster has already been prepared, students can be added to a tournament by class.
This avoids selecting students one by one and makes recurring classroom tournaments much easier to prepare.
- Create the class first
- Add students to the class roster
- Use the class to add participants to the tournament
Q Where can teachers or administrators view performance data?
The right screen depends on the teacher's role.
Class teachers review performance for the classes they manage. School or organization administrators can review broader organization-level performance from user management.
- Class teachers: class-level performance
- Organization administrators: organization-level performance
Q Can performance data be exported?
Yes. Performance data can be exported in formats such as CSV, XLSX, and print-ready PDF, depending on the screen.
Use CSV for analysis, XLSX for spreadsheet sharing, and PDF when you want a printed or preserved report.
- CSV: sorting and analysis
- XLSX: spreadsheet review and sharing
- PDF: printing or archiving
Q Can I use a quiz from the question bank directly as practice?
Not directly. When you find a quiz in the question bank, first copy it as your own quiz.
After copying it, set the practice target or sharing scope for your class or organization.
- Finding a quiz in the bank does not automatically assign it as practice
- Copy it first, then configure practice settings
Organization join requests
Questions about joining an organization from an invite URL and moving through the approval flow.
Q What is an organization join request?
It is the organizer flow used when someone opens an organization invite URL. Instead of changing membership immediately, the request goes through approvals first.
Final reflection happens only after target-admin approval and, when required, source-admin approval are finished.
Q Does opening the invite URL join the organization immediately?
No. An org_invite no longer changes membership just by opening the URL.
You first pass through a warning screen and confirmation flow, then move to the request page, and membership is reflected only after approval is complete.
Q What changes when I join an organization?
After joining, the screens used for that school or organization, such as classes and tournaments, become available.
Depending on that organization's rules, the name shown in classes or tournaments may change to the label used there.
If you already belong to another organization, that existing membership is not removed automatically.
Q Can I cancel the request later?
Yes. The requester can cancel it any time before completion.
Completed or rejected requests are not resumed in place. If needed, you start a new request instead.
Q What happens if approval stops or the source organization has no admin?
Waiting requests receive reminders while they are pending.
If normal approval cannot continue, such as when there is no source admin, the request moves to blocked_support_required and the public contact page becomes the next path.
Q Can tournaments be moved? How long do dual-membership warnings continue?
No. In this specification, tournaments are outside the move and copy scope for the organization join flow.
If dual membership remains after completion, weekly warnings continue until the situation is resolved or each admin hides the warning for that specific request.
Profile and rewards
Questions about progress and ongoing use.
Q Do items or avatars affect results?
No. Items and avatars are positioned as visual or motivational features.
They are not described as something that gives a competitive advantage in ranking or match results.
Q Where can I check my own results or participation history?
After signing in, the profile and history pages are the main places to review your activity.
Those paths are intended to let you look back on tournaments, points, and item-related activity.
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